Primarily Japanese Auto Service

Exceptional service every time! I always feel confident leaving my car in their hands and fully trust their recommendations when it comes to maintenance or repairs. They’re honest, professional, and truly care about their customers.

I had a fantastic experience with Primarily Japanese Auto Service. From start to finish, their communication was clear, timely, and professional. They did a full check-up on my car and sent me detailed pictures and videos of the issues they found, which made everything fully transparent. I really appreciated that they organized everything into a clear link that explained each finding and categorized the issues based on urgency — what needed immediate attention and what could wait. Their pricing was fair and honest, and I never felt pressured into unnecessary repairs. Highly recommended!

OUTSTANDING experience with Primarily Japanese and their service on my F-150. They were able to determine the issue with my "check engine" light and correct it with Ford diagnostic procedure and didn't need to replace catalytic converter, saving me BIG bucks. They did a complete brake job as well as differential service, transmission drain/fill, both of which were well past their due dates, which I was unaware of. Joe was so professional and thoughtful in keeping me informed throughout the entire process. This is one of the best customer service experiences I've ever had. The pick up and delivery service was a pleasant and appreciated addition. Prices were very reasonable…

I have been using Primarily Japanese to services my vehicles for approximately 5 years. The shop is managed extremely well and the technicians are very experienced. I can't think of one bad experience. They explain exactly what's going on and never try to up sell. They're very matter of fact and to the point. The shop room is also very clean. Just a really well run organization. I can't recommend them enough.

My son recently moved to Tucson for school, and although we only stayed a couple of months to help him get settled, we had several unfortunate experiences with different auto shops while trying to maintain our three cars. From broken gaskets and overfilled oil to forgetting to reinstall the skid plate, we faced it all—until we finally found Primarily Japanese Auto Service. This shop is truly worth writing a review for. They are honest, professional, and go above and beyond. They don’t try to upsell you on things you don’t need, and they thoroughly explain what’s actually causing the issue. In our case, they identified the source of a squeaky metal sound in our truck, took the time to test d…