Precision Toyota of Tucson Service Center

David R. at Check out process was amazing. Not only did he greet with a smile and help me quickly. He was able to show me an auto part that I was contemplating purchasing. His service and help was OUTSTANDING!

The service staff is personable and professional. I never give five stars if those two aren’t present. They gave a realistic estimate of waiting time. This service shop does something very helpful that I’ve never seen before. Where others might give you a photo of what they say needs repair, they take a video from under the car (they probably use other viewpoints but this is where my concerns were). The technician taking the video also gives his assessment verbally while taking the video. This is an incredibly helpful technique that makes their assessment and related recommendations very clear, even to those of us who don’t know much about auto mechanics! They recommend service but are …

Richard Li at the service department is top notch at what he does. Find every way to help in any situations. Great knowledge understanding customer concerns and an amazing service working with customer. Been referral families and friends going to him!

Please be careful! Management will not help you out but put the blame on you! I took my runner for service and repair my tire but was told it wasn’t repairable so I bought a new tire. When I came home I noticed the tire was used so called to talk to manger also sent the picture. Was told it was brand new but the picture tells the truth! I decided to get my old tire back and not pay for a new tire but a used one ! To my surprise no apologies came from the manager Nicholas but was told not to come back! Left with my old tire? When I came home the rim I had on my runner was not the one I left with! Nicholas was not going to return my rim but said that the one on it was mine! The first photo sho…

Precision collision was awesome! They were patient with my horrible insurance company State Farm who totally did not represent me at all. I was hit by a non insured motorist. Precision was right there every step of the way. My car was brand new and I thought it wouldn’t be the same. I got it back in perfect condition . I was so lucky to have gone with Precision Collision.